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Based in Orem, Utah, BlueHost has been providing web site hosting services for businesses and individuals since 1996. Their broad range of default options and multiple awards for customer service place them among the best service providers for several years running.
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Based out of Toronto, Ontario, with U.S. offices in Buffalo, New York, Netfirms was founded in 1999 with the express purpose of providing hosting solutions for small businesses. Since then, Netfirms has grown into a worldwide provider and domain name registrar and hosts more than 1.2 million web sites.
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BlueHost Pros:
- Highly rated customer service, multiple #1 rankings
- Free privacy option for public domain information
- Affiliate program offers cash for referrals
- Broad range of features available
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Netfirms Pros:
- Multiple packages available for business-specific needs
- Environmentally friendly policies and practices
- 30-day money-back guarantee
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BlueHost Cons:
- Limited customizable options available
- Basic yet full “one size fits all” package
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Netfirms Cons:
- Pricing slightly above average; cheaper plan available
- Service in 12-month terms only, no other length available
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BlueHost Conclusion
BlueHost gets high marks for their customer service as well as the amount of online options made available for customer education and problem reconciliation. While the package they offer includes almost no customizable features, it is robust enough for just about anyone’s needs and an ideal platform into which a beginner can grow.
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Netfirms Conclusion
Netfirms provides some of the best options optimized specifically for small business needs. With features not as robust as some other hosting services, some of the specific tools available through Netfirms may benefit a business just beginning with their web site. Also, with the launch of Netfirms Green, they have begun an in-house initiative to reduce their environmental footprint and energy usage.
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| Want to compare more? Compare StartLogic versus BlueHost versus Netfirms |